COVID-19 Updated 2021-08-23

We have received a lot of inquiries concerning the novel coronavirus (COVID-19), and we take those concerns very seriously. In an effort to support your safe and healthy settlement in Canada, please find FAQs and related resources below:

Can I still enter Canada as a traveller? 

The Canadian government has banned incoming travel from all foreign nationals, with some exceptions. Citizens and permanent residents can still enter the country. Information from the Government of Canada can be found here.

There are exemptions for fully vaccinated travellers who meet specific conditions and who are eligible to enter Canada. Current travel restrictions still apply. Information from the Government of Canada can be found here.

Fully vaccinated citizens, and permanent residents of the United States (U.S.) who are currently residing in the U.S., are now permitted to enter Canada for discretionary (non-essential) travel. Entry to Canada will continue to be prohibited for U.S. travellers who are not fully vaccinated and for all other foreign nationals, unless they already meet an exemption as determined by the Government of Canada.

On September 7, 2021, the Government intends to open Canada’s borders for discretionary travel by travellers from any country who have been fully vaccinated with Government of Canada-accepted vaccines at least 14 days prior to entering Canada and who meet specific entry requirements. More detailed information can be found here.

To check your eligibility to arrive to Canada, please use the Government of Canada’s travel questionnaire.

What if I only have a CoPR or a visa? Can I enter Canada?

If you hold a valid (not expired) Confirmation of Permanent Residence (COPR) and visa, you can travel to Canada as of June 21, 2021.
You must also

  • be coming to Canada to settle permanently (you cannot come to Canada and leave to go live in another country, even if it’s temporary) and
  • show you’re able to quarantine for 14 days
  • If you’re travelling by air, you need to pass a health check conducted by the airline before boarding a flight. If you show symptoms of COVID-19, you won’t be allowed to board.

* You should not travel to a port of entry to validate your COPR. This is not considered essential travel and you won’t be able to validate it this way.

More information can be found here.

I’m unable to land in Canada before my documents expire, what should I do?

You cannot travel to Canada on expired documents. If your documents have expired, you should not book flights or attempt to travel to Canada until you receive new instructions from IRCC. Please check this IRCC page for updates on receiving reissued documents.

Will I have to quarantine or self-isolate once I arrive in Canada?

You may be exempt from quarantine if you have been fully vaccinated, with vaccinations accepted by the Government of Canada, for at least 14 days prior to entering Canada. You can check if you qualify for exemption on this Government website. You may also find this Government infographic helpful. Upon arrival to Canada, you must still present a suitable quarantine plan, and be prepared to quarantine, should it be determined at the border that you do not meet the necessary requirements for exemption.

As of August 9, 2021, there is no longer a three-night government-authorized hotel stay requirement for travellers. However, if you do not meet the exemption requirements, you will still be required to quarantine for 14 days.

What should I expect at the airport? Is there a screening process?

There is a testing and screening process in place at Canadian airports. Please visit this link to learn about Canada’s COVID-19 testing process, including information on pre-arrival and on-arrival tests. You may also want to take a look at this page and helpful infographic about entering Canada.

Fully vaccinated travellers should refer to this Government page for more details, including information on travelling with children.

Upon arrival in Canada, you may be asked if you have suitable plans for quarantine or isolation for 14 days, even if you are fully vaccinated. You will also have to use ArriveCAN (either through web or mobile) prior to entering Canada in order to provide mandatory travel information required for entry into Canada.

What airports can I arrive at?

Eligible travellers to Canada can now arrive at the following airports:

  • Montreal-Trudeau International Airport (Montreal, QC)
  • Toronto Pearson International Airport (Toronto, ON)
  • Calgary International Airport (Calgary, AB)
  • Vancouver International Airport (Vancouver, BC)
  • Halifax Stanfield International Airport (Halifax, NS)
  • Québec City Jean Lesage International Airport (Québec City, QC)
  • Ottawa Macdonald–Cartier International Airport (Ottawa, ON)
  • Winnipeg James Armstrong Richardson International Airport (Winnipeg, MB)
  • Edmonton International Airport (Edmonton, AB)

Because my estimated arrival date has changed, can I still use pre-arrival services? 

All our services will continue to be available to our clients. Please remember to update your “estimated arrival date” on our platform, as accounts become deactivated after 3 months of inactivity from your “estimated arrival date”. Refer to our website for updates and information. 

Can I still do a soft landing? 

No. You must come to Canada to settle permanently at this time, you cannot come to Canada and leave to go live in another country, even if it’s temporary. Details can be found here 

As of September 7, 2021, the Government of Canada intends to permit entry to Canada for any fully vaccinated travellers who meet entry requirements, which includes being fully vaccinated for at least 14 days prior to entering Canada. However, this is subject to change. Please see this Government news release for details, and continue to check your eligibility for travel prior to making any arrangements for non-essential travel at this time.


Are there any financial assistance for newcomers?

Please visiGovernment of Canada COVID-19 benefits and services page for details on available benefits. 


If you have any other questions or concerns, please refer to the following government resources: